Terms of service

Terms of Service

Overview

These Terms of Service govern your use of Aura Shop and comply with applicable laws in England and Wales.

General Conditions

You must be at least 18 years old or have permission from a legal guardian
You agree not to use our website for unlawful purposes
We reserve the right to refuse service at our discretion

Product Information

We make every effort to ensure product descriptions and pricing are accurate. However, errors may occur, and we reserve the right to correct them.

Customer Responsibilities

Provide accurate order and payment information
Ensure compliance with local laws

Intellectual Property

All content on Aura Shop is protected by copyright and intellectual property laws. You may not reproduce or use our content without permission.

Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

To the fullest extent permitted by law, Aura Shop shall not be liable for indirect or consequential losses.

Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

FREQUENTLY ASKED QUESTIONS

How does the return process work?

You can return your order within 30 days without providing a reason. The refund will be issued to the original payment method after the returned item is received and inspected.

Are your products high quality?

Yes! Our products are made from high-quality materials and carefully inspected. We stand for style, comfort, and durability.

When will I receive my tracking information?

Once your order has been shipped, you will receive an email with your tracking number. You can use it to track your delivery at any time.

Free Shipping

Secure and tracked delivery for a fast and reliable experience.

Easy returns within 30 days.

Don’t like it? No problem! Easily return or exchange your item within 30 days.

Secure payment

Your payment is securely processed with full encryption.