Contact information

Contact Information

If you have any questions, concerns, or requests, our support team will be happy to help.

Customer Support

Email: support@aurabrandstore.com

Response Time

We aim to respond to all enquiries within 24–48 business hours. Responses may take longer during weekends or public holidays.

Before Contacting Us

To help us assist you more quickly, please include your order number and a clear description of your request.

Business Hours

Our customer service operates Monday to Friday, excluding public holidays.