Contact information
Contact Information
If you have any questions, concerns, or requests, our support team will be happy to help.
Customer Support
Email: support@aurabrandstore.com
Response Time
We aim to respond to all enquiries within 24–48 business hours. Responses may take longer during weekends or public holidays.
Before Contacting Us
To help us assist you more quickly, please include your order number and a clear description of your request.
Business Hours
Our customer service operates Monday to Friday, excluding public holidays.
